Background
Overview
The WorkForce Center System contracts with an outside survey vendor, the Strategic Research Group (SRG) of Columbus, Ohio, to ensure neutrality in interviewing and independence in reporting. SRG reports quarterly and year-to-date results at the end of February, May, August, and November.
To better understand these reports and how to use them, view the PowerPoint presentation, Guide to MN WorkForce Center System Job Seeker Satisfaction Survey.
Each report includes summaries of response categories and codes to the open-ended questions that make it easier to spot services customers feel were most useful and areas they think are most in need of improvement.