Results by Program
Overview
Variations in satisfaction across the six WorkForce Center System programs depend on the demographics of the customers being served, the funding available to support the program, differences between customer expectations of the program and actual services available, the mandatory versus voluntary nature of the program, and other factors.
Because of these external variations, changes in individual program scores over time are far more meaningful than differences between programs.
The current reporting period reflects 12-month results from customers served in October 2010 - September 2011.
Read Comparison of Program Results.