DETAILED OCCUPATION DATA

43-4081 Hotel, Motel, and Resort Desk Clerks

Occupational Description:

Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

Occupational Employment Statistics(OES) Wage Data
Wages Updated to Third Quarter, 2012
					Percentiles
Geography	Employment	Emp SE*	Mean	Mean SE*	10th	25th	Median	75th	90th
EDR 5 - North Central	230	61	$9.97/hr	$0.70/hr	$7.85/hr	$8.39/hr	$9.27/hr	$10.94/hr	$14.66/hr
Minnesota	4,910	604	$10.25/hr	$0.15/hr	$8.04/hr	$8.74/hr	$10.01/hr	$11.49/hr	$13.35/hr
U S	224,430	2,020	$10.70/hr	$0.04/hr	$8.07/hr	$8.76/hr	$9.90/hr	$11.82/hr	$14.69/hr
*SE = Standard error, a measure of the statistical reliability of the estimate.

Leading Industries for Hotel, Motel, and Resort Desk Clerks
Industry	OES Employment	OES Median Wage
Leisure and Hospitality	210	$9.31/hr

Other Regional Data For Hotel, Motel, and Resort Desk Clerks
Geography (click title for details)	OES		Projections
Geography (click title for details)	Employment	Median Wage	% Change -
EDR 11 - 7 County Twin Cities	2,030	$11.03/hr	N/A
EDR 10 - Southeast	720	$9.43/hr	N/A
EDR 3 - Arrowhead	430	$9.24/hr	N/A
EDR 7W- Central	310	$9.44/hr	N/A
EDR 7E- East Central	310	$9.22/hr	N/A
EDR 5 - North Central	230	$9.27/hr	N/A
EDR 9 - South Central	210	$8.91/hr	N/A
EDR 4 - West Central	160	$9.40/hr	N/A
EDR 2 - Headwaters	130	$10.39/hr	N/A
EDR 8 - Southwest	110	$8.79/hr	N/A
EDR 1 - Northwest	50	$9.05/hr	N/A

Related Occupations
Occupation (click title for details)	OES		Projections
Occupation (click title for details)	Employment	Median Wage	% Change -
Receptionists and Information Clerks	450	$12.18/hr	N/A
Food Servers, Nonrestaurant	320	$10.14/hr	N/A
Counter Attendants, Cafeteria, Food Concession, and Coffee Shop	260	$8.82/hr	N/A
Counter and Rental Clerks	120	$11.08/hr	N/A
Court, Municipal, and License Clerks	80	$20.84/hr	N/A

Tasks for Hotel, Motel, and Resort Desk Clerks

Greets, registers, and assigns rooms to guests of hotel or motel.
Date-stamps, sorts, and racks incoming mail and messages.
Deposits guests' valuables in hotel safe or safe-deposit box.
Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
Issues room key and escort instructions to bellhop.
Computes bill, collects payment, and makes change for guests.
Makes and confirms reservations.
Transmits and receives messages, using telephone or telephone switchboard.
Posts charges, such as room, food, liquor, or telephone, to ledger, manually or using computer.
Keeps records of room availability and guests' accounts, manually or using computer.