DETAILED OCCUPATION DATA

43-5032 Dispatchers, Except Police, Fire, and Ambulance

Occupational Description:

Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

Occupational Employment Statistics(OES) Wage Data
Wages Updated to First Quarter, 2013
					Percentiles
Geography	Employment	Emp SE*	Mean	Mean SE*	10th	25th	Median	75th	90th
Minnesota	3,790	296	$21.41/hr	$0.54/hr	$12.54/hr	$15.70/hr	$19.67/hr	$25.51/hr	$30.64/hr
U S	184,890	2,219	$18.74/hr	$0.11/hr	$10.44/hr	$13.30/hr	$17.39/hr	$22.65/hr	$29.08/hr
*SE = Standard error, a measure of the statistical reliability of the estimate.

Other Regional Data For Dispatchers, Except Police, Fire, and Ambulance
Geography (click title for details)	OES		Projections
Geography (click title for details)	Employment	Median Wage	% Change -
EDR 11 - 7 County Twin Cities	2,350	$19.91/hr	N/A
EDR 7W- Central	290	$16.34/hr	N/A
EDR 10 - Southeast	270	$20.79/hr	N/A
EDR 3 - Arrowhead	250	$26.80/hr	N/A
EDR 9 - South Central	120	$17.40/hr	N/A
EDR 4 - West Central	80	$11.81/hr	N/A
EDR 5 - North Central	60	$20.51/hr	N/A
EDR 1 - Northwest	60	$17.06/hr	N/A
EDR 8 - Southwest	50	$19.31/hr	N/A
EDR 6E- Southwest Central	40	$19.50/hr	N/A
EDR 7E- East Central	40	$24.79/hr	N/A
EDR 6W- Upper Minnesota Valley	20	$19.62/hr	N/A
EDR 2 - Headwaters	20	$19.99/hr	N/A

Tasks for Dispatchers, Except Police, Fire, and Ambulance

Routes or assigns workers or equipment to appropriate location, according to customer request, specifications, or needs.
Confers with customer or supervising personnel regarding questions, problems, and requests for service or equipment.
Records and maintains files and records, regarding customer requests, work or services performed, charges, expenses, inventory, and other dispatch information.
Orders supplies and equipment, and issues to personnel.
Determines types or amount of equipment, vehicles, materials or personnel required, according to work order or specifications.
Receives or prepares work orders, according to customer request or specifications.
Relays work orders, messages, and information to or from work crews, supervisors, and field inspectors, using telephone or two- way radio.