DETAILED OCCUPATION DATA

43-5032 Dispatchers, Except Police, Fire, and Ambulance

Occupational Description:

Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

Occupational Employment Statistics(OES) Wage Data
Wages Updated to Third Quarter, 2012
					Percentiles
Geography	Employment	Emp SE*	Mean	Mean SE*	10th	25th	Median	75th	90th
EDR 1 - Northwest	60	4	$16.76/hr	$0.85/hr	$10.66/hr	$14.87/hr	$16.72/hr	$19.06/hr	$22.89/hr
Minnesota	3,340	177	$20.94/hr	$0.38/hr	$13.03/hr	$15.98/hr	$19.72/hr	$25.45/hr	$30.30/hr
U S	182,310	2,370	$18.64/hr	$0.09/hr	$10.38/hr	$13.21/hr	$17.30/hr	$22.60/hr	$29.08/hr
*SE = Standard error, a measure of the statistical reliability of the estimate.

Leading Industries for Dispatchers, Except Police, Fire, and Ambulance
Industry	OES Employment	OES Median Wage
Trade, Transportation and Utilities	20	$11.68/hr

Other Regional Data For Dispatchers, Except Police, Fire, and Ambulance
Geography (click title for details)	OES		Projections
Geography (click title for details)	Employment	Median Wage	% Change -
EDR 11 - 7 County Twin Cities	1,940	$19.87/hr	N/A
EDR 7W- Central	260	$16.88/hr	N/A
EDR 10 - Southeast	240	$21.57/hr	N/A
EDR 3 - Arrowhead	230	$26.40/hr	N/A
EDR 4 - West Central	110	$15.54/hr	N/A
EDR 9 - South Central	110	$17.54/hr	N/A
EDR 5 - North Central	80	$21.31/hr	N/A
EDR 8 - Southwest	70	$19.22/hr	N/A
EDR 1 - Northwest	60	$16.72/hr	N/A
EDR 6E- Southwest Central	50	$19.86/hr	N/A
EDR 7E- East Central	40	$25.65/hr	N/A
EDR 2 - Headwaters	30	$19.68/hr	N/A
EDR 6W- Upper Minnesota Valley	20	$20.40/hr	N/A

Related Occupations
Occupation (click title for details)	OES		Projections
Occupation (click title for details)	Employment	Median Wage	% Change -
Counter and Rental Clerks	50	$9.71/hr	N/A
Hotel, Motel, and Resort Desk Clerks	50	$9.05/hr	N/A
Procurement Clerks	50	$16.89/hr	N/A
Police, Fire, and Ambulance Dispatchers	20	$17.54/hr	N/A
Compliance Officers, Except Agriculture, Construction, Health and Safety, and Transportation	20	$33.76/hr	N/A

Tasks for Dispatchers, Except Police, Fire, and Ambulance

Routes or assigns workers or equipment to appropriate location, according to customer request, specifications, or needs.
Confers with customer or supervising personnel regarding questions, problems, and requests for service or equipment.
Records and maintains files and records, regarding customer requests, work or services performed, charges, expenses, inventory, and other dispatch information.
Orders supplies and equipment, and issues to personnel.
Determines types or amount of equipment, vehicles, materials or personnel required, according to work order or specifications.
Receives or prepares work orders, according to customer request or specifications.
Relays work orders, messages, and information to or from work crews, supervisors, and field inspectors, using telephone or two- way radio.