DETAILED OCCUPATION DATA
37-1011 First-Line Supervisors/Managers of Housekeeping and Janitorial Workers
Occupational Description:
Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.| Percentiles | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| Geography | Employment | Emp SE* | Mean | Mean SE* | 10th | 25th | Median | 75th | 90th |
| EDR 2 - Headwaters | 60 | 7 | $19.37/hr | $0.75/hr | $15.36/hr | $16.36/hr | $18.04/hr | $21.50/hr | $27.21/hr |
| Minnesota | 3,640 | 244 | $18.67/hr | $0.32/hr | $11.59/hr | $14.22/hr | $18.22/hr | $22.55/hr | $27.26/hr |
| U S | 171,960 | 1,548 | $18.48/hr | $0.06/hr | $10.79/hr | $13.34/hr | $17.24/hr | $22.45/hr | $28.54/hr |
| *SE = Standard error, a measure of the statistical reliability of the estimate. | |||||||||
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| Occupation (click title for details) | OES | Projections | |
|---|---|---|---|
| Employment | Median Wage | % Change - | |
| First-Line Supervisors/Managers of Office and Administrative Support Workers | 220 | $20.97/hr | N/A |
| First-Line Supervisors/Managers of Food Preparation and Serving Workers | 190 | $11.62/hr | N/A |
| First-Line Supervisors/Managers of Construction Trades and Extraction Workers | 90 | $26.95/hr | N/A |
| First-Line Supervisors/Managers of Personal Service Workers | 40 | $16.01/hr | N/A |
| Social and Community Service Managers | 40 | $24.20/hr | N/A |
| Postmasters and Mail Superintendents | 30 | $27.86/hr | N/A |
| Appraisers and Assessors of Real Estate | 30 | $23.18/hr | N/A |
| First-Line Supervisors/Managers of Landscaping, Lawn Service, and Groundskeeping Workers | 10 | $29.08/hr | N/A |
Tasks for First-Line Supervisors/Managers of Housekeeping and Janitorial Workers
- Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Screens job applicants, hires new employees, and recommends promotions, transfers, and dismissals.
- Advises manager, desk clerk, or admitting personnel of rooms ready for occupancy.
- Establishes standards and procedures for work of housekeeping staff.
- Issues supplies and equipment to workers.
- Inventories stock to ensure adequate supplies.
- Selects and purchases new furnishings.
- Performs cleaning duties in cases of emergency or staff shortage.
- Prepares reports concerning room occupancy, payroll, and department expenses.
- Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management.
- Makes recommendations to improve service and ensure more efficient operation.
- Attends staff meetings to discuss company policies and patrons' complaints.
- Evaluates records to forecast department personnel requirements.
- Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
- Records data regarding work assignments, personnel actions, and time cards, and prepares periodic reports.
- Coordinates work activities among departments.
- Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
- Supervises and coordinates activities of workers engaged in janitorial services.
- Assigns janitorial work to employees, following material and work requirements.
- Trains workers in janitorial methods and procedures and proper operation of equipment.
- Confers with staff to resolve production and personnel problems.
- Records personnel data on specified forms.
- Recommends personnel actions, such as hires and discharges, to ensure proper staffing.
- Issues janitorial supplies and equipment to workers to ensure quality and timely delivery of services.
- Inspects work performed to ensure conformance to specifications and established standards.