DETAILED OCCUPATION DATA
41-2021 Counter and Rental Clerks
Occupational Description:
Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment. Excludes “Counter Attendants, Cafeteria, Food Concession, and Coffee Shop” (35-3022), “Hotel, Motel, and Resort Desk Clerks” (43-4081), “Order Clerks” (43-4151), and “Reservation and Transportation Ticket Agents and Travel Clerks” (43-4181).| Percentiles | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| Geography | Employment | Emp SE* | Mean | Mean SE* | 10th | 25th | Median | 75th | 90th |
| EDR 7W- Central | 470 | 116 | $10.91/hr | $0.36/hr | $7.97/hr | $8.55/hr | $9.55/hr | $12.87/hr | $15.83/hr |
| Minnesota | 7,300 | 526 | $12.56/hr | $0.39/hr | $7.98/hr | $8.60/hr | $9.73/hr | $14.26/hr | $23.11/hr |
| U S | 432,650 | 3,894 | $13.02/hr | $0.05/hr | $8.31/hr | $9.12/hr | $11.20/hr | $15.19/hr | $20.76/hr |
| *SE = Standard error, a measure of the statistical reliability of the estimate. | |||||||||
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| Occupation (click title for details) | OES | Projections | |
|---|---|---|---|
| Employment | Median Wage | % Change - | |
| Retail Salespersons | 6,020 | $9.77/hr | N/A |
| Combined Food Preparation and Serving Workers, Including Fast Food | 5,420 | $8.69/hr | N/A |
| Cashiers | 4,560 | $9.06/hr | N/A |
| Customer Service Representatives | 2,520 | $13.08/hr | N/A |
| Receptionists and Information Clerks | 1,460 | $14.67/hr | N/A |
| Hotel, Motel, and Resort Desk Clerks | 330 | $9.19/hr | N/A |
| Parts Salespersons | 320 | $17.28/hr | N/A |
| Order Clerks | 140 | $14.15/hr | N/A |
| New Accounts Clerks | 100 | $16.90/hr | N/A |
Tasks for Counter and Rental Clerks
- Rents item or arranges for provision of service to customer.
- Receives, examines, and tags articles to be altered, cleaned, stored, or repaired.
- Prepares rental forms, obtaining customer signature and other information, such as required licenses.
- Computes charges based on rental rate.
- Explains rental fees and provides information about rented items, such as operation or description.
- Answers telephone and receives orders by phone.
- Collects deposit or payment or records credit charges.
- Inspects and adjusts rental items to meet needs of customer.
- Greets customers of agency that rents items, such as apparel, tools, and conveyances or that provide services, such as rug cleaning.
- Reserves items for requested time and keeps record of items rented.
- Recommends to customer items offered by rental facility that meet customer needs.