DETAILED OCCUPATION DATA

37-1011 First-Line Supervisors/Managers of Housekeeping and Janitorial Workers

Occupational Description:

Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.

Occupational Employment Statistics(OES) Wage Data
Wages Updated to Third Quarter, 2012
					Percentiles
Geography	Employment	Emp SE*	Mean	Mean SE*	10th	25th	Median	75th	90th
EDR 11 - 7 County Twin Cities	2,130	184	$18.76/hr	$0.51/hr	$12.00/hr	$14.12/hr	$18.27/hr	$22.57/hr	$27.37/hr
Minnesota	3,640	244	$18.67/hr	$0.32/hr	$11.59/hr	$14.22/hr	$18.22/hr	$22.55/hr	$27.26/hr
U S	171,960	1,548	$18.48/hr	$0.06/hr	$10.79/hr	$13.34/hr	$17.24/hr	$22.45/hr	$28.54/hr
*SE = Standard error, a measure of the statistical reliability of the estimate.

Leading Industries for First-Line Supervisors/Managers of Housekeeping and Janitorial Workers
Industry	OES Employment	OES Median Wage
Education and Health Services	760	$21.45/hr
Professional and Business Services	730	$14.26/hr
Leisure and Hospitality	300	$15.19/hr
Public Administration	120	$24.04/hr
Financial Activities	120	$18.02/hr
Trade, Transportation and Utilities	50	$17.88/hr
Other Services	30	$17.55/hr
Manufacturing	10	$23.94/hr

Other Regional Data For First-Line Supervisors/Managers of Housekeeping and Janitorial Workers
Geography (click title for details)	OES		Projections
Geography (click title for details)	Employment	Median Wage	% Change -
EDR 11 - 7 County Twin Cities	2,130	$18.27/hr	N/A
EDR 10 - Southeast	330	$18.91/hr	N/A
EDR 3 - Arrowhead	230	$19.34/hr	N/A
EDR 7W- Central	180	$19.57/hr	N/A
EDR 4 - West Central	130	$17.38/hr	N/A
EDR 5 - North Central	130	$19.30/hr	N/A
EDR 9 - South Central	130	$19.25/hr	N/A
EDR 7E- East Central	100	$13.76/hr	N/A
EDR 8 - Southwest	80	$15.49/hr	N/A
EDR 6E- Southwest Central	70	$16.97/hr	N/A
EDR 2 - Headwaters	60	$18.04/hr	N/A
EDR 1 - Northwest	50	$20.59/hr	N/A
EDR 6W- Upper Minnesota Valley	30	$12.73/hr	N/A

Related Occupations
Occupation (click title for details)	OES		Projections
Occupation (click title for details)	Employment	Median Wage	% Change -
First-Line Supervisors/Managers of Office and Administrative Support Workers	15,730	$25.24/hr	N/A
First-Line Supervisors/Managers of Food Preparation and Serving Workers	8,250	$14.63/hr	N/A
First-Line Supervisors/Managers of Construction Trades and Extraction Workers	4,030	$32.86/hr	N/A
Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop	3,480	$8.83/hr	N/A
First-Line Supervisors/Managers of Personal Service Workers	2,010	$17.33/hr	N/A
Social and Community Service Managers	1,660	$30.36/hr	N/A
Appraisers and Assessors of Real Estate	1,350	$25.04/hr	N/A
First-Line Supervisors/Managers of Landscaping, Lawn Service, and Groundskeeping Workers	1,000	$24.68/hr	N/A
Opticians, Dispensing	660	$17.26/hr	N/A
Postmasters and Mail Superintendents	60	$37.27/hr	N/A

Tasks for First-Line Supervisors/Managers of Housekeeping and Janitorial Workers

Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
Screens job applicants, hires new employees, and recommends promotions, transfers, and dismissals.
Advises manager, desk clerk, or admitting personnel of rooms ready for occupancy.
Establishes standards and procedures for work of housekeeping staff.
Issues supplies and equipment to workers.
Inventories stock to ensure adequate supplies.
Selects and purchases new furnishings.
Performs cleaning duties in cases of emergency or staff shortage.
Prepares reports concerning room occupancy, payroll, and department expenses.
Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management.
Makes recommendations to improve service and ensure more efficient operation.
Attends staff meetings to discuss company policies and patrons' complaints.
Evaluates records to forecast department personnel requirements.
Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
Records data regarding work assignments, personnel actions, and time cards, and prepares periodic reports.
Coordinates work activities among departments.
Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
Supervises and coordinates activities of workers engaged in janitorial services.
Assigns janitorial work to employees, following material and work requirements.
Trains workers in janitorial methods and procedures and proper operation of equipment.
Confers with staff to resolve production and personnel problems.
Records personnel data on specified forms.
Recommends personnel actions, such as hires and discharges, to ensure proper staffing.
Issues janitorial supplies and equipment to workers to ensure quality and timely delivery of services.
Inspects work performed to ensure conformance to specifications and established standards.