DETAILED OCCUPATION DATA
37-1011 First-Line Supervisors/Managers of Housekeeping and Janitorial Workers
Occupational Description:
Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.| Percentiles | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| Geography | Employment | Emp SE* | Mean | Mean SE* | 10th | 25th | Median | 75th | 90th |
| Northwest Minnesota | 360 | 48 | $18.20/hr | $0.33/hr | $12.51/hr | $15.57/hr | $18.12/hr | $21.15/hr | $23.36/hr |
| Minnesota | 3,320 | 272 | $18.36/hr | $0.46/hr | $11.20/hr | $14.04/hr | $18.13/hr | $22.08/hr | $26.56/hr |
| U S | 170,690 | 1,366 | $18.41/hr | $0.06/hr | $10.70/hr | $13.24/hr | $17.19/hr | $22.43/hr | $28.46/hr |
| *SE = Standard error, a measure of the statistical reliability of the estimate. | |||||||||
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| Occupation (click title for details) | OES | Projections | |
|---|---|---|---|
| Employment | Median Wage | % Change 2010 - 2020 | |
| First-Line Supervisors/Managers of Food Preparation and Serving Workers | 850 | $12.22/hr | 6.5% |
| First-Line Supervisors/Managers of Construction Trades and Extraction Workers | 380 | $27.05/hr | N/A |
| First-Line Supervisors/Managers of Personal Service Workers | 330 | $14.19/hr | 11.8% |
| Social and Community Service Managers | 310 | $28.99/hr | 24.1% |
| Postmasters and Mail Superintendents | 190 | $27.59/hr | -37.2% |
| Appraisers and Assessors of Real Estate | 140 | $22.56/hr | 10.9% |
| First-Line Supervisors/Managers of Landscaping, Lawn Service, and Groundskeeping Workers | 110 | $23.37/hr | 23.2% |
| Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop | 100 | $8.86/hr | 1.5% |
| Opticians, Dispensing | 80 | $14.46/hr | 27.9% |
| First-Line Supervisors/Managers of Office and Administrative Support Workers | N/A | $20.33/hr | N/A |
Tasks for First-Line Supervisors/Managers of Housekeeping and Janitorial Workers
- Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Screens job applicants, hires new employees, and recommends promotions, transfers, and dismissals.
- Advises manager, desk clerk, or admitting personnel of rooms ready for occupancy.
- Establishes standards and procedures for work of housekeeping staff.
- Issues supplies and equipment to workers.
- Inventories stock to ensure adequate supplies.
- Selects and purchases new furnishings.
- Performs cleaning duties in cases of emergency or staff shortage.
- Prepares reports concerning room occupancy, payroll, and department expenses.
- Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management.
- Makes recommendations to improve service and ensure more efficient operation.
- Attends staff meetings to discuss company policies and patrons' complaints.
- Evaluates records to forecast department personnel requirements.
- Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
- Records data regarding work assignments, personnel actions, and time cards, and prepares periodic reports.
- Coordinates work activities among departments.
- Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
- Supervises and coordinates activities of workers engaged in janitorial services.
- Assigns janitorial work to employees, following material and work requirements.
- Trains workers in janitorial methods and procedures and proper operation of equipment.
- Confers with staff to resolve production and personnel problems.
- Records personnel data on specified forms.
- Recommends personnel actions, such as hires and discharges, to ensure proper staffing.
- Issues janitorial supplies and equipment to workers to ensure quality and timely delivery of services.
- Inspects work performed to ensure conformance to specifications and established standards.